The Diesel Laptops Universal Diesel Truck Diagnostic Tool is one of our most popular entry level tools. It allows users to easily view and troubleshoot fault codes, while also giving them access to repair information, wiring diagrams, labor time guides, and much more.

For the first 12-months, buyers of these tools receive unlimited updates and support. After 12-months, the tool only loses functionality on the KnowledgeBase 2.0 application. All other software continues to operate as normal, but you no longer receive updates and support.

Eligible Diagnostic Tools

Diesel Laptops Universal Truck Diagnostic Tablet 2019 Edition

Universal Diesel Truck Diagnostic Tool & Scanner Laptop Kit

Universal Diesel Truck Diagnostic Tool with DPF Regen

Diesel Truck Diagnostic Tool & Scanner

[Discountinued]

Support Packages

Level 1

This package includes the following:

  • 12 Months of Updates for PF-Diagnose
  • 12 Months of Updates for DTC Solutions
  • Basic support for connection and software related issues.

Level 1 (Basic) support package is $125 per year and is available for purchase on our website.

Level 2

Our Standard Support is intended for clients that need a higher level of interaction with our technical support staff, along with re-activating KnowledgeBase 2.0 for an additional year.

  • 12 Months of Updates for PF-Diagnose
  • 12 Months of Updates for DTC Solutions
  • Basic support for connection and software related issues.
  • 12 Months of Updates for KnowledgeBase 2.0
  • Advanced diagnostic support for help with obtaining additional diagnostic troubleshooting, repair information, wiring diagrams, or whatever else you need to troubleshoot a truck properly
  • Advanced PC support which covers virus removal, Windows related issues, and other PC related problems
  • FREE Next Day Air shipping on replacement parts (Customer is responsible for cost of the parts)

Level 2 (Standard) support package is $395 per year and is available for purchase on our website.

Level 3

Our top-level support package continues to roll out the red-carpet treatment you received through the first year. You will receive updates on all software, along with utilizing our in-house diesel technicians for any problems you run across. You also will receive a replacement laptop every 3 years on this program, ensuring your system is up to date with both software and hardware.

  • 12 Months of Updates for PF-Diagnose
  • 12 Months of Updates for DTC Solutions
  • Basic support for connection and software related issues.
  • 12 Months of Updates for KnowledgeBase 2.0
  • Advanced diagnostic support for help with obtaining additional diagnostic troubleshooting, repair information, wiring diagrams, or whatever else you need to troubleshoot a truck properly
  • Advanced PC support which covers virus removal, Windows related issues, and other PC related problems
  • FREE Next Day Air shipping on replacement parts (Customer is responsible for cost of the parts)
  • FREE Replacement Laptop every 3 years
  • 100% Warranty Coverage on your laptop, hardware, and cables. This does not cover abuse/damage, only failure in workmanship or defects.

Level 3 (Premiere) support package is $595 per year and is available for purchase on our website.